— Programs

Property Tours


Revolutionizing problem gambling support through collaboration

PGNO Property Tours are a unique experience where attendees are given the opportunity to tour the 11 casino and racino properties in Ohio, as well as the Ohio Lottery.


Conducted in March to align with Problem Gambling Awareness Month, Property Tours build relationships with operating venues while fostering collaboration to strengthen practices. These relationships have led to resource tabling events at all Ohio properties, and an enhanced commitment to mitigating gambling related harm


*Please note: these tours are for those 21+ and educational purposes only. The tour will include various aspects of the gaming floor. Please use discretion in attending as elements of the tour may be a trigger for those in recovery.


*Pictures and videos are prohibited, unless given explicit permission from the individual property.

Want to see more? Check out a full-length tour below.

What will I see on a Property Tour?


For anyone unable to attend a tour in person, whether due to distance or because the casino environment can be a trigger, PGNO has created a full-length virtual tour so everyone can experience it.


This tour shows how JACK Casino Cleveland shares resources, trains staff, and educates patrons as part of its responsible gambling program.


Casinos have a responsibility to mitigate gambling-related harm. Property tours like this one show the steps they're taking to meet it. Thank you to JACK Casino Cleveland for their support of this project.

Ready to join a tour? Check out the dates and properties below. Properties fill up fast and spots are limited.